Why "Why...?" Can Be the Most Important Question for QA to Ask

To test a product, there are so many questions to ask, and so little time in which to ask them. More often than not, we get caught up in the who, what, when, and how, but Jane Jeffers from Riot Games explains that “why…?” questions can be the most important ones to ask when it comes to QA work. When missing the whys, we can wind up only focusing on specific details like who needs to do the work or when our deadlines are, and subsequently lose the bigger picture of why a project matters, and why we do what we do. Learn some of the key ways that you can ask why for product, for process, and for people, and how the answers you get will help you with everything from how to devise your overall test strategy to how you communicate with your teammates to get them thinking about quality.

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